NovelMe Privacy Policy

Effective Date: August 15, 2026

App Name: NovelMe

Operator: Chengdu Xinpengda Technology Co., Ltd.

NovelMe values your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the NovelMe app and related services, and how you may manage your information.

Please read this Privacy Policy carefully before using NovelMe. If you do not agree to this Privacy Policy, please do not use NovelMe.

1. Scope and Age Requirement

This Privacy Policy applies to the NovelMe app and related services provided by us.

NovelMe is intended only for users who are 18 years of age or older. Users under 18 may not use NovelMe. We do not knowingly collect personal information from users under 18. If we discover that a user is under 18, we will terminate that user's access and delete the relevant information.

2. Information We Collect

To provide interview, AI story generation, work saving, purchase, subscription, feedback, analytics, and product optimization services, we collect the information described below.

2.1 Account and Login Information

You may use certain features without logging in. We generate a guest identifier for non-logged-in users to identify service status, record entitlements, analyze behavior, and track orders.

When you use Sign in with Apple, we collect the account identifier, nickname, and email address returned by Apple. You may also set or edit your nickname or pen name. NovelMe currently does not support user profile photo changes.

2.2 Content You Submit

When using NovelMe, you submit or generate the following content:

Text input;

Voice recordings;

Voice-to-text transcripts;

Interview records;

Story materials;

Story information such as characters, relationships, plots, emotions, and writing intent;

Story drafts;

AI-generated or rewritten novel content;

Content you edit, revise, supplement, or confirm;

In-app feedback content.

This content may include your real experiences, emotional relationships, personal relationships, locations, dates, conversations, psychological state, or other private information. Please do not submit highly sensitive information that you do not want processed or stored.

2.3 Device, Log, and Usage Information

We collect the following information for service operation, troubleshooting, data analysis, attribution, risk control, and product optimization:

Device model, operating system version, and app version;

Device identifiers, advertising identifiers, guest identifiers, and account identifiers;

IP address, network status, language settings, and time zone;

Product usage data such as page views, button taps, feature usage, generation flows, membership page visits, payment initiation, and payment results;

Crash logs, error logs, performance data, and diagnostic information;

Page information, app version, device information, error information, and log information automatically attached when you submit feedback.

2.4 Purchase and Subscription Information

If you purchase subscriptions or credit packs, payment is processed by Apple App Store. We do not collect or store your bank card number, credit card number, or complete payment account information.

We store purchase and entitlement-related information, including:

Product type;

Product ID;

Subscription status;

Purchase time;

Renewal status;

Refund status;

Writing credit entitlements;

Order identifiers;

Transaction receipts and verification results returned by the app store.

This information is used to activate entitlements, restore purchases, handle refund disputes, prevent fraud, calculate revenue, and fulfill compliance obligations.

3. Voice, Transcripts, and Story Data

NovelMe supports both voice interviews and text interviews. You may use text input only and choose not to use voice features.

We collect voice recordings only when you actively record or submit voice input.

Voice recordings are part of your story materials. While your account remains active, we retain the voice recordings, voice-to-text transcripts, interview records, story drafts, completed stories, and related creative materials that you submit, so that you can continue to view, edit, generate, download, export, and restore related story content.

Your stories, interviews, drafts, and voice content are private by default. Unless you actively use sharing, publishing, exporting, or public features currently or later provided by NovelMe, or you copy, save, or publish content to a third-party platform yourself, we will not publicly display your content to other users.

Completed story content is retained while your account remains active, unless you delete your account, violate service rules, we are legally required to delete it, or a specific feature clearly states otherwise in the app.

Original voice files, voice-to-text transcripts, intermediate interview records, AI generation process data, temporary drafts, and long-inactive story materials are deleted, cleared, or anonymized after 6 months of long-term inactivity, story completion, or discontinuation.

If you want to keep completed story content for the long term, you may use the download or export features provided in the app.

4. AI Processing and Story Generation

NovelMe uses AI technology to help you organize experiences, generate story summaries, create novels, rewrite content, and generate related creative materials.

To provide these features, we send the text, voice-to-text transcripts, interview records, story materials, character information, plot information, and writing preferences you submit to our third-party AI service providers for processing.

The third-party AI service providers we select must meet the following requirements:

API input and output content is not used by default to train models;

They maintain a defined data retention period;

They support data deletion;

They provide enterprise-grade data protection terms;

They maintain reasonable data security and access control capabilities.

Unless we obtain your separate and explicit consent, we will not use your stories, interviews, voice recordings, drafts, or generated content to train NovelMe's own models or third-party AI models.

AI-generated content is generated by the system based on the information you provide. It may be inaccurate, incomplete, similar to other content, inconsistent with your expectations, or unsuitable for a specific purpose. You are responsible for reviewing, editing, and using AI-generated results.

5. Content Safety Review

To maintain service safety, comply with laws and regulations, and reduce infringement, illegal activity, abuse, and platform risk, we review user input, interview content, generated content, feedback content, and any content that may be made public or shared in the future.

Content safety review is primarily conducted through automated machine review.

In special circumstances involving content safety, user complaints, abnormal behavior, legal requests, service security, or troubleshooting, authorized staff may review relevant user content. We restrict access through permission controls, access logs, and the principle of minimum necessary access.

Even if staff cannot directly see your account identity, the story content you submit may itself contain names, locations, relationships, chat records, or other personally identifiable information. Please avoid submitting highly sensitive information that you do not want processed.

6. Device Permissions

NovelMe requests the following device permissions when needed:

Microphone permission: used when you actively record voice interviews;

Notification permission: used to send story completion notices, service notices, activities, offers, and product updates;

Tracking permission: used for ad attribution, advertising performance measurement, and retargeting;

Photos, files, or device storage permission: used when you actively save, download, export, upload, or share stories, covers, or related content.

You can manage these permissions in your device system settings. Disabling certain permissions will affect the corresponding features.

Suggested microphone permission notice:

NovelMe uses your microphone only when you record voice interviews. Recordings are saved as part of your story materials.

7. Download, Export, and Sharing

NovelMe supports downloading, exporting, saving, copying, or sharing your stories, covers, summaries, and other generated content.

When you actively use these features, the relevant content is saved to your device, file system, photo library, or sent to third-party apps or platforms through system sharing features.

We use photos, files, or device storage permissions only to the extent necessary to complete the save, export, or sharing operation you choose.

Once you export, copy, share, or publish content to a third-party platform, that platform processes the content according to its own rules. We cannot control its later use, storage, distribution, or deletion.

8. How We Use Information

We use the information we collect for the following purposes:

Creating and maintaining your service status;

Providing interview, voice transcription, AI story generation, rewriting, saving, downloading, and export features;

Managing subscriptions, credit packs, purchases, purchase restoration, and entitlement delivery;

Handling feedback, complaints, and suggestions;

Conducting content safety review, risk control, and anti-fraud measures;

Analyzing product usage, optimizing page experience, and improving writing quality;

Measuring advertising, channel attribution, conversions, revenue, costs, and retention;

Sending story completion notices, service notices, activities, offers, and product updates;

Troubleshooting errors, crashes, performance issues, and compatibility issues;

Complying with legal obligations, regulatory requirements, dispute resolution, and rights protection.

9. Analytics, Attribution, and Advertising Measurement

We use our own data analytics systems and third-party services to understand NovelMe usage, advertising performance, and product performance.

We integrate the following services:

Firebase Analytics;

Firebase Crashlytics;

Firebase Remote Config;

Firebase Cloud Messaging;

Adjust;

Advertising performance, purchase, subscription, and conversion events sent through Adjust to advertising platforms such as Meta and TikTok.

We use this information for advertising attribution, advertising performance measurement, retargeting, channel analysis, revenue analysis, conversion analysis, and product optimization.

If such data use constitutes "tracking" under Apple, Google, or applicable law, we request your authorization in accordance with platform rules and applicable legal requirements.

If you deny tracking authorization, we will not use IDFA or other identifiers to bypass your choice for cross-app or cross-website tracking.

10. Purchases, Subscriptions, and App Stores

NovelMe offers paid products such as subscriptions and credit packs. Purchases in the iOS version are completed through Apple App Store. If an Android version is launched in the future, purchases in the Android version will be completed through Google Play.

The app store is responsible for payment processing, refunds, billing, and payment methods. We activate, update, restore, or terminate the relevant entitlements based on information returned by the app store.

Deleting your NovelMe account does not automatically cancel your App Store or Google Play subscription. Even after account deletion is completed, if you have not canceled your subscription through the app store, the app store will continue to charge you. You must manually cancel the subscription through the subscription management page of the corresponding app store.

11. Push Notifications

If you enable notifications, we send you the following types of notifications:

Story generation completion;

Work status reminders;

Service notices;

Product updates;

Activity information;

Offers, discounts, or promotional messages.

NovelMe currently does not support separately disabling marketing push notifications inside the app. You can disable NovelMe notifications through your device system settings.

12. How We Share Information

We do not sell your personal information.

To provide our services, we share or entrust the processing of information with the following third parties as necessary:

Cloud server, database, and storage service providers;

AI generation service providers;

Speech recognition or voice transcription service providers;

Analytics, crash monitoring, and remote configuration service providers;

Advertising attribution and advertising measurement service providers;

App store and payment verification services;

Content safety, risk control, and anti-fraud service providers;

Legal, audit, financial, compliance, and other professional advisers;

Regulators, law enforcement authorities, courts, or other entities legally authorized to request disclosure.

We require third parties to process information only within the scope necessary to achieve the purposes described in this Policy and to take reasonable data protection measures.

13. California Privacy Notice

If you are a California resident, you have the right under applicable law to know, access, correct, and delete personal information, and to opt out of certain sharing or sale of personal information.

We do not sell your personal information in exchange for money.

We send advertising performance, purchase, subscription, and conversion events through Adjust to advertising platforms such as Meta and TikTok for advertising measurement and retargeting. This activity may be considered "sharing" personal information for cross-context behavioral advertising under certain privacy laws.

You may limit such sharing by:

Denying App Tracking Transparency authorization in iOS;

Restricting ad tracking in your device system settings;

Contacting us to submit a privacy request.

We will not discriminate against you for exercising your privacy rights.

14. Data Storage and Cross-Border Processing

NovelMe is primarily intended for users in North America. User data is stored on Alibaba Cloud servers in the United States.

Because our operations and development teams are located in China, authorized China-based team members access data stored in the United States for business, technical, review, feedback handling, data analysis, or security purposes.

We protect cross-border access through permission controls, access audits, minimum necessary access, internal approvals, and security management measures.

15. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The specific retention rules are as follows:

Account information is retained while the account remains active;

Completed story content is retained while the account remains active;

Original voice files, voice-to-text transcripts, intermediate interview records, AI generation process data, temporary drafts, and long-inactive story materials are deleted, cleared, or anonymized after 6 months of long-term inactivity, story completion, or discontinuation;

Purchase and transaction records are retained for legal, financial, anti-fraud, dispute resolution, refund, app store, or compliance needs;

Analytics, attribution, crash, and diagnostic data are retained for measurement, security, and product optimization needs;

Backup copies are retained for up to 1 year;

Backup data containing stories, interviews, voice recordings, or transcripts is deleted, overwritten, or anonymized within the backup cycle.

If you want to keep completed story content for the long term, you may use the download or export features provided in the app.

16. Account Deletion

You may request account deletion in the app.

After an account deletion request is confirmed, we delete or anonymize your account information, stories, interviews, drafts, voice recordings, transcripts, and related data within 25 days.

The following information is retained for legal, financial, anti-fraud, dispute resolution, refund, app store, compliance, or security needs:

Purchase and transaction records;

Subscription verification records;

Refund or dispute resolution records;

Security, risk control, or anti-fraud records;

Information required to be retained by law.

Before account deletion is completed, if you log in to NovelMe again with the same account, we will treat this as a withdrawal of your deletion request and stop the account deletion process.

After account deletion, your stories, interviews, drafts, voice recordings, and generated content cannot be recovered. Even if you later restore your subscription through the app store, only valid subscription or purchase entitlements can be restored. Deleted or anonymized content cannot be recovered.

Deleting your NovelMe account does not automatically cancel app store subscriptions. You must manually cancel your subscription through Apple App Store or any other supported app store in the future; otherwise, the app store will continue to charge you.

17. Your Choices and Rights

Subject to applicable law, you have the following rights:

Access the personal information we hold about you;

Correct inaccurate information;

Delete your account;

Withdraw certain permissions;

Disable device permissions;

Choose whether to authorize ad tracking;

Choose whether to receive notifications;

Request information about how we process your information;

Object to or restrict certain processing where applicable;

Use NovelMe's download or export features to save your story content.

You may exercise these rights through in-app features or by contacting us. We will process your request after verifying your identity.

18. Marketing Communications

NovelMe does not currently send marketing emails. If we send marketing emails in the future, we will provide a way to unsubscribe or opt out.

We send activity, offer, discount, or product update information through push notifications. You may disable notifications in your device system settings.

19. Data Security

We take reasonable technical and organizational measures to protect your information, including access permission controls, data encryption, log auditing, security monitoring, and internal management rules.

However, Internet transmission and electronic storage cannot be guaranteed to be absolutely secure. We cannot promise that your information will never be accessed, disclosed, altered, or lost without authorization.

20. Third-Party Services

NovelMe uses the following types of third-party services:

Apple login and Apple App Store payment services;

Firebase analytics, crash monitoring, remote configuration, and messaging services;

Adjust advertising attribution services;

Meta and TikTok advertising measurement and retargeting services;

Third-party AI generation services;

Third-party speech recognition or voice transcription services;

Alibaba Cloud server, database, and storage services.

Third-party services process relevant information according to their own privacy policies. We select service providers with data protection capabilities within a reasonable scope.

21. Changes to This Privacy Policy

We update this Privacy Policy based on product features, legal requirements, platform rules, or business changes. After an update, we will revise the effective date at the top of this Policy.

If a change materially affects your rights, we will notify you through in-app notices, pop-ups, announcements, or other reasonable methods. Where consent is required, we will obtain your consent before the change takes effect.

22. Contact Us

If you have any questions about this Privacy Policy, personal information processing, account deletion, or privacy rights requests, you may contact us at:

Support Email: 18108046587@163.com

Operator: Chengdu Xinpengda Technology Co., Ltd.

App Name: NovelMe